Reviews for Cypress Lake at Stonebriar

Posted On: 1/22/2021

Great community!

Love living here! Aside from a great location, so close to anything you could need, the staff at Cypress Lakes are just the best. The office staff are quick to respond to your needs, and always friendly and polite. The maintenence team are knowledge and quick in taking care of any issues. The complex is nice and quiet which is essential for those of us working from home. I can't rave about this place enough!
By: Jenn O   
Source: Property Site Read Property Manager's Response

Posted On: 1/14/2021

Recent maint request - bathtub and blinds

As usual, response to my recent maintenance request was quick and efficient. Both issues were resolved the day after my request submission. Your staff Glen and Chris were efficient, professional and very courteous/friendly. They ROCK!!! Thanks...
By: Veronica Davis     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/15/2020

By: Daniel Freire   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Daniel, Thank you for taking a moment to share this review. Our team will be thrilled to see your 5-star rating! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 12/11/2020

Absolutely love it here! Great place, amazing people!
By: Michelle Rivera   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Michelle, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 12/2/2020

Lighting - Mailbox cluster near Legendary Drive

I can't thank you enough for your staff finally taking the time to repair the lighting for the mailbox cluster - I feel some much safer/secure ckg my mail after dark in a well lit space. .
By: Veronica Davis     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Michelle, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 11/7/2020

By: Kelly Jeanne Cooper   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Kelly, Thank you for taking a moment to share this review. Our team will be thrilled to see your 5-star rating! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/4/2020

By: Scott Rhodes   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Kelly, Thank you for taking a moment to share this review. Our team will be thrilled to see your 5-star rating! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 9/23/2020

By: ChaoHsin Hsu   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, Thank you for the 5-star rating! Our onsite team is dedicated to serving you, and we hope to continue doing so in the years to come! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/8/2020

I’ve lived here for almost a year, and talked with the leasing office today about adding a garage to my lease. Not only did Allison remember me BY NAME when I walked in this morning (I’ve only spoken to the leasing office maybe twice in the whole year I’ve lived here because I’ve never had any problems), she also remembered my move in process that happened almost a year ago- and she remembered someone else I referred to the apartments and updated me on when I would get a referral bonus on my statement. I work in retail and know how difficult it can be to remember someone you have only had a couple of conversations with, and Allison has pleasantly surprised me every time I’ve spoken to her! Even when I moved in a year ago, she helped me do everything over the phone and online as I was out of state and wasn’t able to view the place in person before signing a lease. She is so accommodating and sweet, and has a great memory! Wanted to send her cookies but I’m sure a great review leaves a longer impression. Thanks Allison!
By: Lindsay Hickerson   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Lindsay, Thank you for sharing this excellent review! We're delighted to read your comments, as it's always our goal to see that our residents are satisfied and taken care of at all times. We hope you will continue to make your home with us in the years to come! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 5/27/2020

My boyfriend and I went to visit a few months ago. It is a very beautiful property and we loved how active the residents were! They offer great amenities; my boyfriend loved the indoor basketball court.
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Lindsay, Thank you for sharing this excellent review! We're delighted to read your comments, as it's always our goal to see that our residents are satisfied and taken care of at all times. We hope you will continue to make your home with us in the years to come! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 5/21/2020

Nice
By: LaTosha Smith   
Source: GOOGLE PLACES Read Property Manager's Response

Hello LaTosha, Thank you for taking the time to let us know about your recent experience. Your feedback is very important, and we would like to know how we can change your experience to a full 5-stars! Please feel free to reach out to the number below if you would like to speak to someone directly. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 3/2/2020

Easy and fast moving in. Area and property fit all my needs
   
Source: APARTMENT GUIDE Read Property Manager's Response

Hello LaTosha, Thank you for taking the time to let us know about your recent experience. Your feedback is very important, and we would like to know how we can change your experience to a full 5-stars! Please feel free to reach out to the number below if you would like to speak to someone directly. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/28/2020

By: Priya Durai   
Source: GOOGLE PLACES Read Property Manager's Response

Hello LaTosha, Thank you for taking the time to let us know about your recent experience. Your feedback is very important, and we would like to know how we can change your experience to a full 5-stars! Please feel free to reach out to the number below if you would like to speak to someone directly. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
3 out of 5 stars